http://blogs.codegear.com/chrispattinson CodeGear QA Manager for RAD Studio products Tue, 18 Dec 2007 01:00:49 +0000 http://backend.userland.com/rss092 en-US Since we've just released the December 2007 update for RAD Studio 2007, Delphi 2007 and C++Builder 2007, this seems like an appropriate time to reflect on this years work. (see http://dn.codegear.com/article/37350 for details on the update).  First a few statistics: Since January 1, 2007 a total of 7006 defects have been verified by ... http://blogs.codegear.com/chrispattinson/2007/12/17/38894 Quality Central is one of the best methods to formally communicate with our customers. One interesting statistic - 10472 reports have been pushed into RAID (internal bug tracking system) from QC since inception, and 'Closed'.  Closed can mean several things, so taking a slice of 'Fixed' and 'Retest' ones I see 5335.  That ... http://blogs.codegear.com/chrispattinson/2007/11/13/38893 Every release, I get those release jitters when putting out that gold image to manufacturing. RAD Studio 2007 has been out for about a month and a half now, and looking in Quality Central and at various forums - overall feedback has been positive. A few folks have run into issues ... http://blogs.codegear.com/chrispattinson/2007/10/25/38892 In the past few weeks, I've had several customers and field testers ask why we don't talk in detail about any of the updates we are working on as we used. I can understand the confusion, it's fairly frustrating on the development side too since the more folks we have jump ... http://blogs.codegear.com/chrispattinson/2007/10/11/38891 A basic business theme drilled into me about 16 years ago was the customer is always right. Now, there are some exceptions - but that golden rule implies if you produce products or services that your customers need and want, you'll have a successful business. This was something on the back ... http://blogs.codegear.com/chrispattinson/2007/10/09/38890 This week, I'm on the road to sharpen and learn about current QA processes. CodeGear has made some great progress in the past few years in terms of functional, performance, stress and user acceptance testing - it's a journey I never really expect to finish since technology will keep moving ... http://blogs.codegear.com/chrispattinson/2007/10/03/38889 I wrote these instructions in response to a question from SA customers on how to safely install RadStudio 2007.  The instructions are mostly aimed at existing D2007 users.  The main difference between an Update is when you want to install the full studio, run the setup program and select the upgrade option (top option) in ... http://blogs.codegear.com/chrispattinson/2007/09/18/38888 The most common issues I see folks running into are listed below. Feel free to send me email if you find something other then what is listed here. I'd appreciate a QC report logged so it's easy to promote and have the team investigate 1) If you have trouble downloading files, ... http://blogs.codegear.com/chrispattinson/2007/09/12/38887 Now that RAD Studio 2007 has RTM'd, we're doing the final preparations for Update 3 - the update all our Delphi 2007 and C++Builder 2007 customers will 'inherit' as part of the RAD Studio 2007 release. Update 3 is similar to Update 1 in how it will uninstall and re-install the ... http://blogs.codegear.com/chrispattinson/2007/09/10/38886 A critical update for C++Builder 2007 users has been made available, details can be found here: http://dn.codegear.com/article/36777 Now here we found the results of our best intentioned change to allow users to not need to install the 'file cache' to their systems during the main product install. There was a section of ... http://blogs.codegear.com/chrispattinson/2007/08/11/38123