Comments on: Process for installing RadStudio 2007/Update 3 using Online Install

By: Mark E.

Mark E. — Sat, 17 Nov 2007 16:00:07 +0000

My solution to the problem when installer displays an error with "The error code is 2337" was to disable the anti-virus software during the installation. With Panda, I had to stop all of the Panda services after disabling real-time protection from the icon tray first.

By: Chris Pattinson

Chris Pattinson — Fri, 16 Nov 2007 17:58:35 +0000

When does this happen and what is the package name it’s having a problem with? Can you email me a screenshot or link to one here?

A workaround would be download the zip file from the registered users site.

http://cc.codegear.com/item/25014

By: Mark E

Mark E — Fri, 16 Nov 2007 17:46:36 +0000

I’m getting the same error "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2337." when installing the stock online CodeGearRADStudio2007setup.exe in a clean folder. Tons of space on the destination drive.

Does anyone know of a work around?
Thanks,
Mark E.

By: Chris Pattinson

Chris Pattinson — Tue, 09 Oct 2007 16:01:49 +0000

Hi Illkaa, I sent you an email.

Can you send me a screenshot?

Are you trying to update using online update, or did you download the zip file with all the packages included, or the ISO?

Double checking- are you copying the patch file and any supporting files to a clean directory? This should be D: or C:

How much space is available on both drives?

I have an idea that might help change the location of shared application files, just need to confirm with the install team if I’m correct. (Assuming you are running out of space on D: and that’s the issue…)

Chris

By: Ilkka Eriicsson

Ilkka Eriicsson — Tue, 09 Oct 2007 06:33:59 +0000

I have tried all to update 2007 prof with update3 but it will not work.
I have XP on D: and Delphi on C:
With the second session of validate I got a message that it is an unexpected error to this package. Error 2337.
The file whitch shown under is Borland.Delphi.dll
I had mailed Peter Manning at CodeGear without result.
Ilkka Ericsson

By: Balachander

Balachander — Fri, 28 Sep 2007 05:40:45 +0000

Dear Chris,

Thanks for the TIP… IE security settings and firewall was the problem

Regards

Balachander

By: Chris Pattinson

Chris Pattinson — Thu, 27 Sep 2007 15:47:05 +0000

James - Breaking changes:

Discussed the changes with the development team last week. I need to get a summary of changes in DBX - Indy isn’t breaking in that you can select previous versions of Indy to build against, and we only updated the Delphi.NET version.

The vclie100 and vcliex100 packages had to change in this release - use one or the other, and may need to recompile third party packages.

I’m still working to get more information, ideally we’ll update the README documentation in the product and post an article on developer network.

Anthony - I’ll see what we can do. I heard Firefox downloads large files very well, and that’s what we recommend at the moment until we can break it up.

Leon - you can also start Update 3 by going to the registered users site

http://cc.codegear.com/item/25001

or if you want complete ZIP downloaded go here: http://cc.codegear.com/item/25014

Thomas, installer currently puts files in your shared application settings directory - if this is set to D:\, then you should be ok. You may experience trouble updating help files however if you find no help files exist after install, run the HELP_SETUP.exe directly.

You can only have English or German version installed, though can you change the locale information in the registry to swap between what resources are loaded- the dcuil files have some embedded resources. The QA team uses VMWare for multiple languages/SKU’s in teating which works well.

Joe - agreed, we tried to make the messaging very clear this is a ‘full reinstall’. Did you see this text?

IMPORTANT: This update will re-install your currently installed product. Please view the following URL before installing this update: http://dn.codegear.com/article/36858

No rollback and no install if a reboot is required is a major issue, I agree. This is on the list of items to look at for the installer technology, since one of the reasons the install is so long is to ensure ‘rollback and repair is possible’.

QA team would MUCH prefer short installs and upgrades, trust me We’ll be having some close discussions with the installation team to improve things for everyone.

Balanchander - I just tried and working for me. This is ‘News - Read News’ from the welcome page? Anything in IE security settings or firewall preventing a connection?

By: Balachander

Balachander — Thu, 27 Sep 2007 08:17:26 +0000

Hi Chris,

After Installation of RAD STUDIO The RSS News feed (When I CLICK on News READ) fails with a notification

doDownloadNews (1): Access is denied

Moreover the notification Offline mode… How do I get it to Online mode

Balachander

By: Joe Hicks

Joe Hicks — Fri, 21 Sep 2007 16:28:50 +0000

1 You need to say when the download is a patch and when it is a cd+sized re-install so that those of us who are stuck with dialup can know not to attempt it by dialup.
2. If the process fails, it should NOT wipe out your previous installation like this did. Your blog is wonderful. Too bad it wasn’t mentioned right next to the download.
3. Does it really have to take hours to install an upgrade?

By: Tomas K

Tomas K — Wed, 19 Sep 2007 18:00:14 +0000

On my PC Windows XP system drive is d:, Vista is on c: ! The question if i try to install Radstudio 2007 Pro under XP (on d:) will it work out of the box, without any problems, leaving Vista (on c:) intact ?

The second question which i have, is it possible to have the english and the german version installed side by side on one system ?