Comments on: RADStudio Update 3 Common Issues

By: Kostya

Kostya — Sun, 14 Sep 2008 19:04:46 +0000

I get the following error after selecting a REPAIR install: Runtime Error in Setup Script, Line 15287 Attempting to get value of undefined variable HAS_SLIP. The install then crashes. Hope you can tell me how to fix this.

By: That information could have been useful 5 hours ago

That information could have been useful 5 hours ago — Tue, 26 Feb 2008 12:46:50 +0000

I just had to reinstall all of Delphi 2007 because while installing update 3 i made the mistake of pointing it to a folder containing my D2007 install files (assumed i had to as that was needed for update 2 on another machine).

This threw a lot of errors and i had to cancel out of the install only to find it had blown Delphi 2007 away.

Aargh! Start it all again!

Moral:

1. Better text explaining the significance of the cache folder specified in the wizard

2. A sanity check in the install script to ensure an incompatible/non-empty folder has not been specified

By: John Friel

John Friel — Mon, 19 Nov 2007 18:20:14 +0000

I have a the GUID folders still under C:\Documents and Settings\All Users\Application Data\{6AF0EFC6-B937-4704-A430-319EB93F4C12}. Can these folders be removed after the upgrade or are they required to keep Rad Studio 2007 running?

By: Chris Pattinson

Chris Pattinson — Tue, 13 Nov 2007 17:13:36 +0000

I found this thread that had an interesting data point - Delphi 7 was uninstalled.

http://groups.google.com/group/borland.public.install.delphi/browse_thread/thread/365be5e6793ea19f/950f3107348f91e4%23950f3107348f91e4

Now, this doesn’t make sense to your situation if you formatted the system clean, however seemed to resolve it for at least one person who ran into similar problems. Did you previously or currently have Delphi 7 installed? (That should still work, btw… but appears to have made a difference for this other developer)

By: Chris Pattinson

Chris Pattinson — Tue, 13 Nov 2007 17:00:12 +0000

Mauricio, searching Google I see this issue a handful of times, it appears introduced since D2007 Update 1, not Update 3.

While it appears to only affect a handful of users there hasn’t been a conclusion to the ‘why’. I’ll investigate further… also suggest contacting CodeGear support as they may have this issue in their database (I’ll be emailing them myself too).

By: Mauricio Buschinelli

Mauricio Buschinelli — Mon, 12 Nov 2007 15:12:42 +0000

I have recently downloaded and installed Update #3 for Delphi 2007. After the installation was successfully completed I tried running Delphi 2007 and it no longer started. Shortly after the program is initiated and before any initialization screens are displayed I get the following error:

Exception EacessViolation in module ntdll.dll at 00010C3F
Access violation at address 7C910C3F in module ‘ntdll.dll’

The program will simply not start. I’ve done a lot of research on the CodeGear website especially on Chris Pattinson’s website and have tried nearly everything.
I have downloaded the installation zip file, extracted it to a new clean folder and done the installation process from there.

When the first time around didn’t work I tried using the ‘repair’ option from the same installation file. In order to be able to do that I had to remove all my cglm.ini files. Even after the ‘repair’ installation has been completed I still get the ntdll.dll access violation error. I also tried the ‘modify’ option and nothing.

After many trials I decided to completely uninstall Delphi from my computer, then I installed from scratch using the Update #3 file that I downloaded and the same issues came up.
I was extremely frustrated and this is my work computer so it is very important that I can use Delphi on it! So I finally decided to FORMAT my computer and install Delphi 2007 from scratch using the Update #3 installation. That also didn’t work and I still get exactly the same ntdll.dll access violation error!

I have no idea what to do and it’s been 3 days now that I can’t do my work because Delphi is not running. This is extremely frustrating and I simply cannot understand something like this can happen specially since Delphi 2007 was working perfectly on my computer before I made the mistake of installing Update #3.

By: Mitja

Mitja — Tue, 09 Oct 2007 09:42:56 +0000

There is cgml.ini also in Program Files\Codegear. This helped with my problems of invalid serial number (after deleting all other cgml.ini files).

By: Bill Engst

Bill Engst — Tue, 02 Oct 2007 15:31:20 +0000

I’ve downloaded the MS cleanup tool, but RAD Studio was not listed. I’ve finally downloaded the 4.2G .ISO file, rolled back the registry, and was able to install the whole thing. I’m just happy that I’ve finally got it to work and hope that I don’t have to go through this again

By: Andrey

Andrey — Tue, 02 Oct 2007 13:39:49 +0000

I recall that when I had a HAS_SLIP I also uninstalled Delphi and cleaned out all the related folders, but that still did not allow me to do clean new install. Of course, there was no Delphi icon in the Add Remove Programs. I downloaded the installer database cleanup tool from Microsoft and it found Delphi in the database and removed it. After that the clean install was possible.

By: Bill Engst

Bill Engst — Mon, 01 Oct 2007 17:46:16 +0000

I’ve finally got through the PROD_KEY1 issue by removing the RAD Studio directory. However, now I have the problem of:

Line 15251 … HAS_SLIP error. I’ve tried to do some other’s did by moving a copy of the install cache from the desk top to my laptop (the desk version works fine). 10 min into the installation, I get the Fatel error: Unable to uninstall the old version of RAD Studio. Please uninstall yourself under Control panell…
and the installation stops. But I don’t have an old version of RAD any where in my laptop. I’ve been working on this installation issue for days now and have run out of options!!!